kyat11 Privacy Policy
This policy explains how we collect, store, protect, and use your personal information on the kyat11 platform.
01 Policy Introduction and Purpose
kyat11 takes the personal data of players seriously and keeps it protected. This privacy policy applies to all players, applicants, and website visitors who use our services.
Who is this policy for?
This document applies directly to anyone who uses the kyat11 website and related services — whether you are a player, someone checking out our services, or a general visitor. By continuing to use the site, you are considered to have agreed to this policy.
Policy Changes
This policy may be updated from time to time as our services develop. Changes will be announced on the website. If you continue using the site after a change, you are considered to have accepted the updated policy.
02 Types of Information We Collect
kyat11 only collects the information needed to provide our services. We do not collect additional data beyond what is necessary.
Registration Data
- Name (Myanmar or English)
- Age (to verify 21+ requirement)
- Email address
- Contact number
- Username
- Password (stored in hashed form)
Financial Data
- Deposit / withdrawal records
- KBZPay, Wave Money, AYA Pay, CB Pay account numbers
- Bank account details for bank transfers
- Transfer amounts and dates
Game Data
- Game history (game type, play time)
- Bonus usage and bonus wagering records
- VIP level progression records
- Win / loss records
Technical Data
- IP address and browser type
- Device fingerprint
- Cookie Data
- Login Time (Myanmar Standard Time — MMT)
- Navigation Trails Within the Website
03 How Your Information Is Used
Account Management and Identity Verification
Registration data is used to create and verify player accounts, and to prevent access by anyone under 21. It is also used to authenticate secure logins.
Processing Financial Transactions
Player payment account details are required to process deposits and withdrawals. Financial data is used to prevent fraud and to ensure money is sent only to the correct person.
Providing Customer Support
Contact information is used to handle player questions and complaints through 24/7 Myanmar-language Live Chat and email support.
Improving Our Service and Personalising Content
Game data and browsing history may be used to improve the player experience and to notify you about services that may suit you. If you do not want this, you can contact us to opt out.
Security and Responsible Gaming Controls
Technical data and game data are used to prevent fraudulent activity, combat money laundering, and comply with gambling regulations.
04 Data Sharing With Third Parties
kyat11 is committed to protecting players' personal information. We do not sell, rent, or share data with third parties except as described below.
Service Providers
Only the information needed to deliver services is shared with payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), server security companies, and game technology providers. These service providers act only on our instructions and may not use the data for any other purpose.
Legal Requirements
Only the data required may be disclosed to law enforcement authorities upon receipt of a valid legal order, or in connection with financial fraud investigations.
Data Will Not Be Sold
kyat11 will not sell players' personal information to advertising companies, data brokers, or any third-party company for financial gain. Player trust is the most important part of our service.
05 Data Security Measures
SSL Encryption
All data transfers are encrypted using SSL (Secure Socket Layer) technology. Your data cannot be intercepted and read.
Secure Storage
Data is stored on secure servers with strictly controlled access. Passwords are stored using a hash algorithm only and are never stored in plain text.
Access Control
Player data can only be accessed by authorised kyat11 staff. Every access is logged and monitored.
06 Cookies and Tracking Technology
The kyat11 website uses cookie technology to improve its service and enhance the player experience.
Essential Cookies
These cookies are essential for saving login status, managing sessions, and running security checks. The website cannot function properly without them.
Analytics Cookies
Analytics cookies are used to understand how players use the website. This data is used to improve the website.
Cookie Restrictions
You can restrict or block cookies through your browser settings. However, if essential cookies are disabled, some website features may not work properly.
07 Players' Data Rights
Right to Access Data
You have the right to request access to the personal information you have provided to kyat11. You can submit this request via 24/7 Live Chat or at [email protected].
Right to Correct Data
If your data is inaccurate, you can request a correction. kyat11 will ensure your data is accurate, and you can also update certain details directly in your account.
Right to Request Data Deletion
You can request deletion of your data when your account is closed, except for records we are legally required to keep. Data that must be retained by law, such as financial records, will be kept in accordance with legal requirements.
Right to Opt Out of Marketing
If you no longer want to receive marketing communications, you can contact [email protected] to stop them. Essential service-related notifications may still be sent.
08 Data Retention and Deletion
Active Account Data
Data is retained for as long as your account remains active. If your account has been inactive for an extended period, we will notify you in advance and give you time to decide what to do with your data.
Closed Account Data
After an account is closed, financial records and legally required records are retained for a set period in accordance with applicable law. Once that period ends, the data will be permanently deleted.
Data Deletion Method
When data is deleted, it is securely destroyed in a way that cannot be recovered. We ensure that personal information is genuinely deleted with nothing left behind.
09 Protection for Under 21s
Age Verification Policy
kyat11 does not knowingly collect data from individuals under 21. At registration, users must confirm they are 21 or older. If someone is found to be under 21, their account will be closed immediately and their data deleted.
What Parents / Guardians Should Know
If you believe someone under 21 is using our services, please contact [email protected] immediately. We will investigate and take action.
10 Data Contact
Data Officer Contact
You can send questions about the privacy policy, or requests to access, correct, or delete your data, through the following channels:
- Live Chat: 24/7 Myanmar-language Live Chat on the website
- Email: [email protected]
Requests will be handled as quickly as possible.